If you forgot your Apple ID password
If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.
Reset your password
Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch, or Mac. You can also use a friend or family member’s iPhone, iPad, or iPod touch. If that doesn’t work, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. Follow these steps instead.
On your iPhone, iPad, or iPod touch
- Go to Settings.
- Tap [your name] > Password & Security > Change Password.
- If you are signed into iCloud and have a passcode enabled, you will be prompted to enter the passcode for your device.
- Follow the onscreen steps to update your password.
On your Mac
With macOS Catalina:
- Choose Apple menu > System Preferences, then click Apple ID.
- Click Password & Security.
- If you’re asked to enter your Apple ID password, click “Forgot Apple ID or password” and follow the onscreen instructions. You can skip the final steps below.
- Click Change Password. Before you can reset your Apple ID password, you’ll be required to enter the password you used to unlock your Mac.
With macOS Mojave, High Sierra, or Sierra:
- Choose Apple menu > System Preferences, then click iCloud.
- Choose Account Details.
- If you’re asked to enter your Apple ID password, click “Forgot Apple ID or password” and follow the onscreen instructions. You can skip the final steps below.
- Click Security > Reset Password or Change Password. Before you can reset your Apple ID password, you’ll be required to enter the password you used to unlock your Mac.
Use a trusted phone number, trusted email, or a recovery key
At times, you might have the option to reset your secret word utilizing a believed telephone number and confided in email. In the event that you utilize a recuperation key for account security, you can utilize it to assist with reseting your secret phrase on your iPhone, iPad, or iPod contact. Look further into utilizing a recuperation key.
If you can’t access any of your devices
You can reset your Apple ID secret phrase on a companion or relative’s iPhone, iPad, or iPod contact utilizing the Apple Support application or the Find My iPhone application.
Use the Apple Support app
To reset your secret word utilizing the Apple Support application on a companion or relative’s iPhone, iPad, or iPod contact with iOS 12 or later, the gadget proprietor should download the Apple Support application.
Request that the gadget proprietor open the App Store on their iPhone, iPad, or iPod contact, then, at that point, look for Apple Support and download the application. Then, at that point, open the Apple Support application and follow these means:
- Under Topics, tap Passwords & Security.
- Tap Reset Apple ID password.
- Tap Get Started, then tap “A different Apple ID.”
- Enter the Apple ID that you need to reset the password for.
- Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed.
Use the Find My iPhone app
If your friend or family member uses iOS 9 through 12 and they can’t download the Apple Support app, use the Find My iPhone app instead.
- Open the Find My iPhone app.
- When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else’s user name, erase it.
- Tap Forgot Apple ID or Password, then follow the onscreen steps.
Try not to see a Sign In screen? Tap Sign Out. After you sign out, ensure the Apple ID field is unfilled. Then, at that point, tap Forgot Apple ID or Password, and follow the onscreen steps.
On the off chance that you attempted the past advances or live in a nation or locale where Support App isn’t accessible, you can in any case reset your secret key and recapture admittance to your record with account recuperation. At times, you could have the choice to accelerate the record recuperation cycle or reset your secret word quickly by confirming a six-digit code shipped off your essential email address. Dive more deeply into account recuperation.
If you can’t change or reset your password
In the event that you attempted the past advances and couldn’t change or reset your secret key, you may not be endorsed into iCloud on a qualified gadget or have two-factor validation empowered for your Apple ID. You’ll have to attempt these means all things considered.
Accounts with or without security questions
- Go to your Apple ID account page and click “Forgot Apple ID or password.”
- Enter your Apple ID. Did you forget your Apple ID?
- Select the option to reset your password, then choose Continue.
- Choose how to reset your password:
- If you have an account with security questions set up, you can select “Answer security questions” and follow the rest of the steps.
- To get email instead, select “Get an email.” To reset your password, use the email that we send to your primary or rescue email address. Didn’t get the email?
- If asked for a Recovery Key, use the steps for two-factor authentication or two-step verification instead.
After you reset your secret word, you’ll be approached to sign in again with your new secret phrase. You additionally could have to refresh your secret word in Settings on your gadgets.
Accounts with two-step verification
- Go to your Apple ID account page and click “Forgot Apple ID or password.”
- Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
- Enter your Recovery Key for two-step verification.
- Choose a trusted device.* We’ll send your device a verification code.
- Enter the verification code.
After you reset your secret phrase, you’ll be approached to sign in again with your new secret phrase. You additionally could have to refresh your secret word in Settings on your gadgets.
Assuming you for all time lost your Recovery Key or admittance to your believed gadget, you can’t change your secret phrase.
Get more help
- To reset your password, you need to know the email address for your Apple ID. Don’t know the email address for your Apple ID?
- In the event that you actually can’t sign in with your Apple ID and secret word, ensure that you entered the right Apple ID. Generally speaking, your Apple ID is additionally the essential email address of your Apple ID account.
- At times, you could possibly accelerate the record recuperation interaction or reset your secret key quickly by checking a six-digit code shipped off your essential email address.
- Still need help? Contact Apple Support.
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